The Way Healthcare Should Be

Give Us a Call

Boothbay Harbor, ME 04538

Please don’t use this email for Personal Medical Information

M-F: 8:00 AM - 4:30 PM

Closed 12:00 pm - 1:00 pm

Frequently Asked Questions

What is Boothbay Region Health Center?

Boothbay Region Health Center is a community-based primary care health center serving the health care needs of people in the Boothbay region. Our team includes medical providers, nurses, and other health professionals who work together with patients and local health services to support whole-person care.

Who owns Boothbay Region Health Center?

Boothbay Region Health Care, Inc. is a private, nonprofit 501(c)(3) corporation established in 2015 in the State of Maine. It was created to provide health services for residents of the Boothbay region.

Who governs Boothbay Region Health Care, Inc.?

Boothbay Region Health Care, Inc. is governed by a community board of directors. The board follows a structure recommended for Federally Qualified Health Centers, where at least half of the board members are regular patients of the Health Center.

Employees of the Health Center, including doctors, nurses, professional staff, and managers, do not serve as voting members of the board. Medical providers and management may attend board meetings in an advisory role, but voting authority remains with the community board.

This structure is designed to support local, patient-centered governance and keep the Health Center accountable to the community it serves.

What services does BRHC provide?

Boothbay Region Health Center provides a wide range of primary care services, including:

  • Comprehensive primary health care

  • Same-day access when available

  • Walk-in availability during regular office hours

  • After-hours on-call support

  • Referrals to integrative and holistic health services

  • Referrals to selected specialists and acute care facilities

  • Community health education

  • Preventive wellness programs

  • Chronic care management

How does BRHC measure success?

We measure success by how well we serve our patients and community. Our goal is to provide care that is:

  • Accessible when patients need it

  • Effective in improving health and outcomes

  • High quality and delivered with care

  • Efficient and focused on what is truly needed

  • Affordable within available resources

  • Sustainable for the long term

  • Patient and family-centered

  • Personal and relationship-based

  • Accountable to the patients we serve

Can I walk in after hours?

No. Walk-in care is available only during regular office hours.

If you need help after hours, you can speak directly with an on-call provider who is familiar with your care and has access to your health records and treatment plan. Together, you can decide whether you need emergency care or whether the concern can be handled another way.

When appropriate, we may arrange follow-up care through telemedicine, at the Health Center, or in some cases, in your home.

If you are experiencing a medical emergency, call 911.

When should I call BRHC instead of waiting?

Please do not wait until the middle of the night if you are having symptoms or concerns during the day. We encourage patients to call early, ask questions, and work with our care team before a problem becomes more serious.

Good health is a partnership. We want patients to feel informed, supported, and comfortable reaching out when they need help.

How is BRHC’s walk-in care different from urgent care?

BRHC’s walk-in care is fully connected to our primary care practice. It is not a separate or parallel service.

When you walk in during regular office hours, you will be seen by one of our primary care providers. You may not always see your own provider, but our team works together and has access to your records, history, and care plan.

New patients who use walk-in care can also be connected with our primary care system for ongoing support.

How do I pay for services? Is insurance accepted?

Yes. Boothbay Region Health Center accepts Medicare, MaineCare, and most commercial health insurance plans.

For uninsured patients who pay at the time of service, we offer the lowest fees we are legally allowed to charge.